August 12, 2020

How Secure is Voice Recognition Technology?

by dhiram

Voice recognition technology is taking over. Why is this technology so popular? Because it makes your life a lot simpler. From asking your mobile phone what the time is to going hands-free when you are driving, people all over the world are taking advantage of this advanced technology that allows you to make commands with your voice.

However, there have been some horror stories about hackers using the internet to access everything from webcams to mobile devices without people knowing. Naturally, there are many people that ask; is voice recognition technology secure? Let’s take a look at what we know.

Why is Voice Recognition Technology So Popular?
First of all, it is important to realize that voice recognition technology is becoming increasingly popular because it offers so many benefits. For example, there are a lot of jobs and tasks out there that are mundane and time-consuming. 

Think about when someone is using your website. They have to type what they are looking for and then scroll through pages until they find what they want. While this is not exactly a difficult task, it is one that people can find a hassle when they are looking for a quick answer or to find a product they want to purchase. But this is where voice recognition technology comes in. You can add this function through web design so that your visitor has to say what they want to find and they will be taken right to what they want to see. This can make their experience a lot better and even boost your sales.

Then there is video captioning. If you provide videos on your website, you want to make sure that the information they provide is accessible to all. You can do this through captioning and displaying the conversation. Of course, if you were to sit down and caption all of your videos, this would take a long time. But through voice recognition technology, this process can be automated for you. This makes it easier and quicker to provide the best web experience for your visitors.

Are There Dangers for Voice Recognition Technology?
When there is new technology, there are always going to be dangers to begin with. After all, it is new and everyone is still trying to work out vulnerabilities. Indeed, this was the same with voice recognition technology. But it has been around for quite a few years now that some dangers have been spotted and prevented. Yet, some dangers still remain, according to experts in the industry. Let’s take a look at those first.

Voice Impersonations
Of course, your voice is unique to you. That is why it can be used to access everything from bank accounts to your mobile device. But one thing that experts are fearful of is that hackers will star to create voice impersonations. This would allow them to bypass security controls that are in place and steal information and even money.

There are a number of ways that someone’s voice can be cloned. For example, a spam call can be made and their voice is recorded. In addition, a recording could be carried out in public or taken from video clips that are online. Advanced hackings could mean access to cloud servers in order to gather voice cloning samples. With just a few minutes of someone’s voice, hackers could gain unauthorized access to sensitive information or completely dismantle a website on a server.

In particular, this is a concern for businesses. With employees having smartphones and other devices that use voice recognition technology, there is a worry that hackers may take advantage of this. Indeed, there are some privacy concerns.

Choose a Reputable Company for Voice Recognition Technology
As we have discussed there are some possible dangers that exist around voice recognition technology. But the good thing is that there have been many advancements in recent years that mean the risk is lower than you think. In particular, when you choose reputable companies, you are going to ensure that you put the security of your company first. For example, voice transcription by Verbit is very secure. The privacy and security of your company complete with its website is always the priority and this means that you can enjoy peace of mind, as well as the many benefits of voice transcription. Let’s take a look at ways this service stands out from the crowd.

Customize to Your Needs
It is always beneficial to choose a company that offers a customizable experience. This is going to allow you to meet your needs whatever they may be. Indeed, artificial intelligence voice technology is going to be beneficial. You can make sure that the processes align with your individual specifications. Security is always important and this will be taken into account for your business and website. Your website can remain secure and you can simply provide the voice recognition software that is beneficial.

99 percent Accuracy
When you are offering voice recognition on your website, you will know how important it is for the software to be accurate. The last thing you want is for customers to be using the technology and for it to misunderstand them and take them to irrelevant pages on your website. Alternatively, if you have videos and want to add captions to them, you do not want them to display sentences that do not make sense. This does not provide your customers with the information they want to know and makes you appear unprofessional.

Therefore, you need advanced voice technology software that is able to deal with everything from difficult accents to long requests. When you choose Verbit, you know that you are choosing software that is advanced and assisted by artificial intelligence. This can ensure that accuracy is a priority and you can provide the web experience that you want to.

Faster Turnaround Time
Efficiency is important for any business. But, traditionally, add video captions and other parts of web design have been known to take a long time to complete. If you have a lot of audio or videos that you need to be captioned for your website, this is going to take a long time. Again, this is where voice recognition technology comes into play. Since artificial intelligence can be used with advanced software, this allows for faster results.

Lower Operating Costs
Introducing voice recognition technology for your website may sound like it would be expensive. However, choosing the right company means that you can actually lower your operating costs by up to 50 percent. Smart technology is a good investment since the future is likely to increase its popularity. You can have it before your competitors and enjoy the many benefits that it offers. This is all while staying secure.