May 5, 2022
Delivery apps for small businesses
Whether it’s food, flowers, clothes or furniture, delivery apps have become commonplace. Customers love the convenience of having their purchases delivered to their doorstep, so businesses are now expected to offer delivery of everything.
It’s a win-win situation, right?
Unfortunately, the growth in demand for deliveries is happening at a faster pace than businesses can keep up with. While expanding your delivery operations may seem like an easy solution, it’s not always feasible.
Large companies can afford expensive third-party couriers and delivery apps that can scale their operations overnight. But what if you don’t have the resources of an Amazon or Uber? How can you scale your small business’ delivery capacity without breaking the bank?
Goods & grocery delivery apps to the rescue
The first step to scaling your delivery operations is choosing a delivery tracking software that is designed specifically with small businesses in mind. Unfortunately, many small businesses don’t have the budget or resources to set up and maintain a full-fledged delivery system. So, they end up relying on third-party delivery services such as UPS or FedEx. But that’s not always the best solution.
Using delivery tracking software can help you compete with major retailers by providing a more seamless customer experience. If you’re looking for a way to handle deliveries at scale,
consider these benefits:
· The ability to instantly add a delivery service to your operations without hiring new employees or purchasing additional vehicles;
· Avoiding the costs of third-party delivery services and payroll expenses;
· Improving the customer experience and providing more flexibility;
· Maintaining complete control over delivery times and routes.
Online delivery tracking software features
Delivery tracking software allows you to schedule and track deliveries on one central dashboard. This keeps your entire team informed about who is scheduled for what route at any given moment and allows you to easily make changes if necessary. Having one centralized dispatch hub means your dispatchers can dedicate more time to other tasks and less time coordinating with drivers.
Delivery mobile apps also enable customers to see their estimated delivery time window and track their order’s progress in real-time. This improves the customer experience by keeping them informed and alleviating their anxiety over the order status.
Delivery driver apps can help provide a better understanding of what your drivers are doing throughout the day, which can help differentiate between productive and unproductive use of time. You’ll have access to reports showing how long routes take on average, which can be used to set expectations with customers or plan future routes more efficiently (i.e., grouping deliveries in certain areas together).
All of these features will come to life in the hands of a professional delivery app development company. A custom solution can entail more upfront investments, but it will definitely become your wild card.