Irish airline erroneously sells business class transatlantic tickets for $8
Irish airline Aer Lingus are in a deeply embarrassing position, some bloke who handles their site had by mistake put up business class transatlantic fares as € 5 ($7.9) instead of the normal €1775 ($2,820). Due to the debacle, 300 passengers who had booked the flight were left shortchanged. Naturally the airline realized their mistake and refused to take the legit passengers for such a low fare. As a compromise they offered "the option to travel in economy class at the price of their original booking." I would say this is like taking a kid to the candy store and telling him that he can't take one! After a full investigation "it appears that some customers may have genuinely believed that they were making a booking in economy class." The airline issued a statement saying that "It is regrettable that this technical error occurred and Aer Lingus recognises and accepts that customers were upset and inconvenienced. Aer Lingus apologises unreservedly to all customers."
Irish airline Aer Lingus are in a deeply embarrassing position, some bloke who handles their site had by mistake put up business class transatlantic fares as € 5 ($7.9) instead of the normal €1775 ($2,820). Due to the debacle, 300 passengers who had booked the flight were left shortchanged. Naturally the airline realized their mistake and refused to take the legit passengers for such a low fare. As a compromise they offered "the option to travel in economy class at the price of their original booking." I would say this is like taking a kid to the candy store and telling him that he can't take one! After a full investigation "it appears that some customers may have genuinely believed that they were making a booking in economy class." The airline issued a statement saying that "It is regrettable that this technical error occurred and Aer Lingus recognises and accepts that customers were upset and inconvenienced. Aer Lingus apologises unreservedly to all customers."
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